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Privacy Policy

 

1) Who We Are

This website is operated by Vince Sanderson . We provide leadership and management coaching, training programmes, and related services. You can contact us at:
📧 [email protected]

 

2) Information We Collect

We collect personal information that you provide directly to us when you:

  • Sign up for our newsletter
  • Purchase coaching or programmes
  • Complete contact forms or book a call
  • Engage with us on social media

This may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by third-party providers)
  • Business/organisation details (if applicable)

3) How We Use Your Information

We use your information to:

  • Deliver coaching and training services
  • Process payments and send invoices
  • Communicate with you about your account, bookings, and updates
  • Send newsletters and marketing communications (if you’ve opted in)
  • Improve our services and website experience
  • Comply with legal and tax obligations

4) Legal Basis for Processing

We process your personal information on the following bases:

  • Contract: to provide services you have purchased
  • Consent: where you have opted in (e.g., newsletters)
  • Legitimate interest: to improve services, prevent fraud, and market similar services
  • Legal obligation: for record-keeping and compliance

5) Sharing Your Information

We do not sell your information. We may share data with trusted third parties who help us deliver services, such as:

  • Kajabi (for website, checkout, and emails)
  • Stripe/PayPal (for payments)
  • Email marketing platforms (for newsletters)


These providers are GDPR-compliant and only process data on our behalf.

 

6) International Data Transfers

Our service providers may store or process data outside the UK/EU. Where they do, we ensure appropriate safeguards (such as Standard Contractual Clauses).


7) Data Retention

We keep your data only as long as necessary:

  • Client and payment records: 6 years (for tax/legal purposes)
  • Marketing data: until you unsubscribe
  • General enquiries: up to 12 months

 

8) Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Object to processing based on legitimate interests
  • Request data portability

To exercise these rights, email us at [email protected].

 

9) Cookies

Our website uses cookies to improve functionality and analyse site usage. You can control cookies in your browser settings.

 

10) Security

We take appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

 

11) Changes to this Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.

 

12) Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:
📧 [email protected]
📍 [40 Church Road, Cardiff, UK, CF33BA]